"However, five hours in I'm starting to see the same crash behavior, where all running Office 2016 apps crash after Outlook experiences the restyled-for-El-Capitan spinning pinwheel of death." "Everything seemed okay for a few hours after the installation of today's Office 2016 15.15 patches," echoed a user with the unusual nickname of "What's that smell" on the same very-long thread. "The wait for stability continues, though thus far it seems to be somewhat improved (Word hasn't locked up on me in a few hours of use, longer than ever before - or maybe it was luck and wishful thinking)." "I thought I was past the lockups after working with the 15.15 patches for about 4 hours, but I just clicked Delete on an email message (in an Office 365 for business account) from the messages list and got the spinning wheel of death," said someone identified only as "mogrefy" late Tuesday. 13 update to Office 2016 about 5-6 hours ago and have had no anomalies since," said Coe Miles on Tuesday. Tuesday's Office for Mac 2016 update - available only to consumers or businesses that have subscribed to a rent-not-own Office 365 plan - was billed as a security rollout, but it also included multiple non-security bug fixes and improvements for Excel, PowerPoint, Outlook and Word.Īlthough Microsoft said that Tuesday's update did not include a fix for the Office 2016 for Mac crashes, some users who had installed the update reported that their applications had stopped dying. Computerworld staffers running Office 2016 for Mac on El Capitan-powered Macs have been affected as well. Most of the crashes have involved Outlook, customers reported, but other applications, including Word, Excel and PowerPoint, have also regularly dropped dead, either separately or when Outlook went down. The longest thread so far - which harked back to early July, just a day after Microsoft shipped the final Office 2016 for Mac and Apple issued the first public beta of El Capitan - had logged nearly 48,000 views and contained more than 525 messages as of late Tuesday, both extremely large numbers for the forum. Since then, numerous threads have been produced by users looking for an explanation and a fix. Microsoft has been taking a beating on its Office 2016 for Mac support discussion forum since Sept.
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